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Can I Change My Frequent Flier Number After Flying

Point Hacks reader Alex posted this Question on our Australian website:

If y'all have booked through Singapore Airlines, how do you make it give yous Velocity points and Status Credits? I had to input a KrisFlyer number. Can this be changed?

Once a booking is locked in, this can seem like a daunting job but, don't worry, yous have a number of opportunities to change the frequent flyer number on your booking!

Before your flight

one. Get to Manage My Booking

The first step is to try to admission your booking online through the airline's website, usually requiring your booking reference/confirmation number and last name.

However, on some airlines, information technology won't permit you alter your frequent flyer number online after y'all made the booking, similar United:

2. Tweet abroad!

Some airlines are getting really tech-savvy and will respond to booking requests through Twitter.

I've used this method successfully with Qantas, Virgin Australia, American Airlines and numerous other airlines. You lot can change frequent flyer numbers, request seats that you can't change online and organise special meals.

Air New Zealand Twitter Page

Daniel tells me that Air New Zealand are also particularly good at responding to requests on Twitter.

Yous can also search for the airline on Facebook and some permit yous to message them there.

Just make sure that the airline shows the Bulletin office—if not, do not tweet your sensitive information to the airline's Twitter folio.

3. Telephone call, email or live chat with the airline

If you are not worried most time and desire a certain-fire manner of making sure y'all get the correct number on your booking, you can call the airline.

You could also get searching for an email address or live chat function on the airline's website.

On the 24-hour interval of your flight

If information technology's gotten to the day of deviation and you've been reading our guide to where to credit your points on your way to the airport, realising that y'all'd get more points by crediting to a different programme, then you accept 4 more than chances before you lath the plane.

4. At check-in

Y'all tin can alter your frequent flyer number when checking in, which is easiest with an amanuensis rather than at a self-service kiosk. Brand sure that the new number is reflected correctly on your boarding pass.

5. At the lounge

If you miss that pace and have lounge admission, then you may change the number with a lounge amanuensis if the lounge belongs to the airline or 1 of its partners (information technology probably won't work at a tertiary party lounge similar those in the Priority Pass network).

half-dozen. At a customer service desk-bound

If it is a hub airport for an airline, like Dubai for Emirates, Los Angeles for Delta and Hong Kong for Cathay Pacific, and so they will probably have a slew of service desks scattered around the airport, where airline employees can fulfil this request for you.

7. At the gate

Finally, y'all tin can modify the number with a gate agent earlier boarding—merely make sure to do this before they commence boarding as they probably won't be too happy with you lot if they are pulled away from actually getting passengers boarded on the plane.

No passengers boarding notwithstanding? This is the time to ask a gate agent to change/add your frequent flyer number!

A status trick

Waiting until I'g at the gate to change my number when I am flying with an airline or partner with whom I accept elite condition is really my preferred method.

For example, if I am flight with American Airlines and have Gold status with Qantas, then I will want to access priority cheque-in, (sometimes) priority security screening and the lounge using my Qantas status. But if I tin earn more than points with Alaska, with whom I am a base-level member, so I will wait until I am at the gate to modify my number. Sometimes this method volition notwithstanding requite y'all priority boarding based on your boarding laissez passer with your previous number!

Later on your flight

8. Retroactive credit

Worse comes to worst and yous didn't take any frequent flyer number on your booking or boarding laissez passer at all, so yous can often retroactively merits points earn upwardly to ane-12 months after your flying (depending on the airline and programme). Here are the links to exercise that for Qantas and Velocity.

Nonetheless, if you already had some other programme'south number on your booking, and so yous won't exist able to change it afterwards your flying.

Brand sure to keep your boarding pass if you are pursuing this method.

A helpful note

If yous are relaying your frequent flyer number to an airline employee over the phone or in person, it is best to confirm that they know the two-character airline lawmaking for the frequent flyer programme yous want to credit to.

Some are well-known or obvious (QF for Qantas, VA for Virgin Australia and AA for American Airlines) but others are more obscure (A3 for Aegean Airlines and TG for Thai Airways), so exist certain to search for the airline's code International Air Transport Association'southward folio.

Summing up

Question: Tin I change my frequent flyer number after making a booking?

Answer: Yes, you most certainly can! Before your trip, yous can change it online, through social media, over the telephone or by email or live chat.

On the day of departure, you tin change it at check-in, the lounge, a customer service desk or the gate.

And if there was no number in the first place, you may be able to retroactively earn points after your flight. This is best to practice within 30 days of taking your flight.

Make certain you are maximising your points earn by learning where to credit your adjacent flying.


Do you take a travel-related question?

  1. Search the Point Hacks NZ website using the Looking For Something? box (located to the right-hand side of any mail service) to run across if nosotros have already answered your question in a post.
  2. You can mail your question in the Questions & Answers section of our Australian website and someone from the Point Hacks community, whether another reader or one of our team members, will hopefully exist able to aid y'all out.

Source: https://www.pointhacks.co.nz/how-to-change-your-frequent-flyer-number-after-booking/#:~:text=Question%3A%20Can%20I%20change%20my,service%20desk%20or%20the%20gate.

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